My Files

1 Client installation and uninstallation

Raysync client supports the installation of windows server 2008/ windows server 2012/ windows server 2016/windows 7/windows 8/windows 10/mac os 10.11 and above.

1.1 Download client

If the client is not installed or started, click the "Client Download" button and select the client of the corresponding platform to download.

1) Use Desktop client for high-speed experience without webpage. 

2) Use the Browser plug-in client to perform high-speed file transfer through the web page.

1.2 Install the client

1) Install Desktop client

After the download is successful, double-click on it to start the installation

  • Select installation options and click [Next]
  • Select the path to install and click [Install]
  • After the installation is complete, click Finish to run the desktop client

After starting the desktop client, enter the server address (the default server IP address + port number 8090, for example,, as well as your account and password to log in to the desktop client for high-speed transmission.


2) Install Browser transfer plug-in

  • After the download is successful, double-click to open to start the installation, as shown below
  • Read the software installation agreement and click I accept to proceed to the next stepinstall 1 en

  • Select the installation option and click Nextinstall2 en

  • Select the components to be installed and click Next



  • Select the path to be installed and click Next


  • Select Install, and click Finish after the installation is complete




1.3 Start the client

Startup method 1

  • After the user logs in to the webpage, the system will check whether the Raysync client has been activated. If the Raysync client is not activated, it will automatically switch to the web page tcp connection mode, which only supports normal upload/normal download/invite to upload/ Share to download. If you need to use other functions, you need to start the Raysync client.
  • Click Transfer List on the Raysync front-end web page. The prompt dialog box for startup or download will pop up. Click the "Start" button.

  • A message is displayed asking you whether to open raysync-watch. exe. Click to open the application and wait until the startup is complete.

Startup method 2

  • If the message that the client is not connected pops up, click "Start".
  • A message is displayed asking you whether to open raysync-watch. exe. Click to open the application and wait until the startup is complete.

1.4 Uninstall the client

Uninstall method 1

  • Enter Windows "Control Panel" -> "Programs" -> "Programs and Features"

  • Select the Raysync client program, right-click to uninstall.


Uninstall method 2



2 File Operations

Raysync supports two ways of transfer: web(without the client)and client. In the absence of a client (web), you can create a new folder/invite upload/download/share download/copy/move/delete/property/rename, while creating a synchronization task directory/previewing videos requires the installation of a client.

2.1 Upload file

  • Click Upload file with web Select the file to upload You can view the transfer progress of the selected uploaded file in the transfer list of bottom right corner of the web

uploadFile web

uploadFile web2

  • Click upload folder with web Select the folder to upload You can view the transfer progress of the selected uploaded files in a folder in the transfer list of bottom right corner of the web.(not applicable to empty folder)

uploadFolder web

uploadFolder web2

  • Click upload with client Select the file or folder to upload. You can view the transfer progress of the selected uploaded file in the transfer list of client.

    upload with client


  • Drag and drop upload You can select and drag the file or folder you want to upload from the file manager, long press the left mouse button, and drag to the file list position of the raysync website, until the upload to my file/a directory appears, release the left mouse button to upload all the dragged files.

First step:


Second step:

drop 3

Third step:

drop 2

2.2 Download file

  • Select the file or folder to download Click the download with web,you can view the download progress of the selected file or folder in the browsers's downloads.

download Web

  • Select the file or folder to download Click the Download button or select Download in the operation bar

  • You can view the download progress of the selected file of folder in the transfer list of the client

  • After the file is downloaded, it will be saved in the selected path. Click the "Open File Directory" icon in the Raysync plugin to find the file just downloaded.

download Client


2.3 File operations 

1) Create a new folder

  • Click the New Folder button

  • The default name of the new folder is "New Folder", you can enter a new folder name by yourself

  • After entering the name, click the Create button to complete


2) Rename

  • Select the file/folder to be renamed, and select Rename in the operation. Note: virtual directory does not support renaming on the client side


  • The file name becomes editable, enter the name that needs to be renamed

  • Enter the name and click OK to save

3) Delete files

  • Select the file/folder to be deleted, click the delete icon or select Delete in the operation


4) Search

  • After clicking search, enter the name of the file/folder to be searched in the search box, such as: test
  • Click ENTER to search successfullyselect-en

5) Moving files

  • Select the file, click the Move button or move within the operation
  • Select the directory you want to move to, click to move here


6) Copy files

  • Select the file, click the Copy button or copy within the operation
  • Select the directory to be copied to, click Copy to this


7) Folder Properties

  • Select the folder whose properties you want to view, and click Properties of the operation to view the properties of the folder. Note: View properties are not supported for file folders
  • Pop-up folder properties popupproperties

8) Uzip file

Decompress zip, 7zip, and rar files

2.4 Creat sync task

To use this synchronization function, you need the permission to use sync tasks in the user information configuration managed by the administrator in the server background.syncA

  • Click the Create Sync Directory Task button
  • Pop up a new synchronization directory pop-up box
  • Setup Instructions: Sync Directory

  • Enter the task name of the sync task, the source path, the target path, the sync frequencysync


Function Description
Task name The name of a synchronization task is displayed in the task list after it is successfully created.

1) One-way

  • Synchronize folder from the server to the local;
  • Synchronize folder locally to the server.

When the source path is the server,the folder is synchronized from the server to the local.When the source path is the computer ,the folder is synchronized from the local to the server.

2) Two-way

Raysync service will conduct two-way synchronization between radium speed server and local directories.

After the two-way sync is enabled, Raysync will first upload the locaI directory files to the server directory, and then download the files of the server directory to the local directory, so as to maintain the consistency between the server directory and the local client directory files.

Source path

Select the source folder path to be synchronized,support two-way.

When the source path is the computer, it is a synchronous upload. When the source path is the server, it is a synchronous download. When two-way synch is used, the source and target paths are not distinguished.

 When selecting folder, you can select multiple paths of the same level to transfer.

Target path

Select the target path for synchronization to the server or local.

Sync schedule

Select the start time of the synchronization task,support two synchronization frequency settings.

1) Synchronize once a day at a fixed time.

For example, select "Daily 18:22", the synchronization task will start synchronization at 18:22 every day.

2)Synchronize every time period.

For example, select Every 60 seconds,the synchronization task will start synchronization every 60 seconds.

3)Synchronize once only.

For example,select"Once 12:00",the synchronization task will start synchronization once at 12:00.

4)Synchronize by week

If one or more dates are specified in a week,the synchronization will be performed at a certain time of the specified week.

For example,if you set 20:14 synchronization on Monday and Wednesday every week,you can synchronize at 20:14 on Monday and Wednesday.


  • Turn on encrypted transfer


Document Handling

  • Selection of file processing method: retain file modification time; transfer only files and folders in the source directory; when the source file is deleted, the target file is automatically deleted; after each file sync is completed, the source file is automatically deleted; two-way sync
Function Description
Preserve modification time Enabled
Enabled: After the synchronization task is completed, the modification time of the file is the same with the local modification time.
Disabled: After the synchronization task transfer is completed, the modification time of the file is the same with the current client transfer completion time.
Only transfer source files Enabled: The folder of the first layer will not be transmitted
Disabled: All files and folders in the directory will be transferred.

Delete target file synchronously when source deleted

Enabled: if the file of the source or destination path is deleted, the other party's file will also be deleted synchronously.
For example, if the local directory A is synchronized to the server, if the "test" file in the A directory is deleted, the "test" file on the server will be deleted synchronously.
Tips: Root directory is not supported; "Delete Synchronously" and "Transfer source files only" can
notenabled both.
Preserve file ACL attribute
It is a mechanism for permission control of files or directories. It can control the access permissions of users or groups to files or directories. Acls enable administrators to finer control file or directory access permissions to better protect system security. Retention is only supported between the same systems.
Check before transfer start ,It will not start until file is no change in 3~30s
The transfer will be checked once at the beginning of the transfer, when the file has not changed within 3-30 years, the file will actually start the transfer. When the file is changed within the specified time, the file will not be transferred. Avoid transferring files that are in use and ensure the integrity of the transferred files.
The processing mode of source files after synchronization is complete
1, after synchronization, automatically delete the source directory (for synchronous upload, download)
1) Delete all source directories and files
For example, after the synchronization is complete, directory A and the files in directory A are automatically deleted.
2) Retain the source directory structure and delete only the files in directory A. Neither directory A nor the directories in Directory A are deleted
2. After synchronization, transfer the source file and delete it (only applicable to upload)
The uploaded source file is automatically transferred to the path xx after xx hours, and the source file is automatically cleared after xx days.


Synchronous transfer Supports synchronization when the source file is updated
Synchronize only when the source file has been modified or added, which can avoid unnecessary duplicate synchronization operations
File update  When the target file already exists and content is inconsistent with the source file,you have two
1) Overwrite target file
Directly overwrite existing file contents
2) Overwrite if sou rse newer
Overwrite if the last modification time of the uploaded or downloaded file is newer than the time of the target file.
3) Append to the target file (Notapplicable to object storage)
Append the new file contents to the end of the target file
4) Rename file
Rename the source file when the source file has the same name as the target file
For example: if test exists in the target path, if a test with different content is uploaded, the newly uploaded file will be renamed to test(1).


File Filter

Function Description
Filtering-transfer files and folder

Supports setting files that are allowed to be transferred or filtered. Files and folder that meet the conditions will be filtered or transferred.

Supports the use of wildcards. For example, if you need to filter all files starting with "test" during transfer, you can enable the blacklist and enter test*.

Filtering-filter files of a specified size filter  Files file whose size exceeds the set size when transferring

2.5 File preview

Click on the picture or video file to preview it online

Preview Process

  • Picture Preview Check the picture you want to preview, click the location of the file name, you can preview it online.
  • The picture format supports preview such as png,jpg,gif,jpeg,bmp,ico preview-en



  • Also can preview video files such as mp4,avi,mov


2.6 Isolation zone

2.6.1 Virus blocker

  • If the file you upload through the website contains a virus.


  • If the file you upload through the client contains a virus.


2.6.2 Virus view

  • You can view the virus type and other information of the isolated file through the file name.


  • You can view the virus type and other information of the isolated file through the isolation time.


We use cookies and similar technologies to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Cookie Policy & Privacy.

If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked.